Introductions are in order.

My name is Tom. I have worked in retail since I was 17 years old. I have been, in order from first to last: A pharmacy technician (state licensed), a sales/service associate (print dept. at office depot), Mall security (Public Safety Officer), Loss Prevention (protection specialist), and now, cookie store employee (Asst. Manager). Over my soon to be six years of retail experience, I've learned quite a few things. I have decided to share with you some of the better things, teach you a few of the finer points of retail, and hold some fun contests (contestants will likely be unaware of these). You will be both educated and entertained... And possibly annoyed (or in the event you turn out to be similar to one of my "subjects", quite likely ashamed). So enjoy, and I'll be updating regularly.